Making Support
Simple

 

Support Services

Red River’s Support Services team is second to none in getting the most out of your service contract. Our highly-certified experts are well versed in executing and supporting OEM service contracts to protect your technology investments and free you from the time-consuming task of maintaining multiple service contracts.

Red River can also become your single point of care for multi-vendor hardware and software service, custom technical support and warranty management. Our secure proprietary web-based service, RedConnect, streamlines service contract administration and helps you deliver IT as a service. Let Support Services work for you, so you can get the most out of your service contract.


 
 

Available Resources

 
Data Sheet
eBook
 

Strategic Solutions

 

Red River’s end-to-end Support Services include:

  • Support for Multiple OEMs
  • Consolidated Invoicing
  • Warranty Management
  • Red River’s Help Desk
  • Incident Lifecycle Management
  • 24/7/365 Support Services