Unified Communications-as-a-Service

Empower Your Enterprise with a New Model for Unified Communications

Your teams rely on collaboration and communication tools now more than ever before – but you need need flexibility given the unpredictable nature of business these days. Red River and Cisco are partnering to deliver an integrated collaboration infrastructure for voice and video calling, messaging, and mobility from the best in the industry, combined with integrated local and long distance calling and an expert to manage it all.

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UCM Cloud Domains & Webex

UCaaS starts with the Cisco Unified Communications Manager Cloud (UCM Cloud), with voice, video, messaging, meeting, and mobility solutions with all the features and benefits of Cisco IP phones, mobile devices, and desktop clients. It also includes Webex Teams and Webex Meetings, essential for today’s remote working environments.

Authorized and Invested in All Three UCM Cloud Domains & Webex

  • UCM Cloud
  • UCM Cloud for Government
  • HCS – D
  • Webex Calling
  • Webex Contact Center

The collaboration domains and tools are all hosted in Cisco’s secure data centers, managed by Red River. Your organization can mix and transition between on-premises and cloud as your business needs change. Red River’s Managed Services delivers the end user support, system administration and security you need for peace of mind.

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Secure Cloud Gateways

Red River has established Secure Cloud Gateways for three separate time zones within North America, so you can leverage multiple cloud platforms.

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Managed Services

For UCaaS customers, Red River will tailor our managed services to deliver what you need, whether that’s covering just the basics, or if it is administering your entire UCaaS profolio.

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Comprehensive End-to-End Services

Enjoy a reliable phone system that will support both local and long-distance calling, as well as a third party services, such as meetings, E911, call recording and so much more.

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UCaaS Key Benefits

Unified Communications-as-a-Service is the ideal migration path for existing on-premises UC Call Manager customers with several immediate benefits:

  • No Lengthy Deployment Time:
    Without telephony equipment to install, your collaboration service can be operational in a matter of weeks instead of months.
  • No Additional Staff Requirement:
    Limited expertise of your UCM domain is required, which means lower support costs.
  • No Unpredictable Costs:
    UCaaS is purchased as a Per-User-Per-Month (PUPM) subscription.
  • No Upgrades Necessary:
    We handle any new features and upgrades without disrupting your daily business.
  • Stay Current:
    Rapidly respond to changes in the market without having to manage your large UC infrastructure.
  • Flexible Licensing:
    Move your UC infrastructure away from capital expenditures and towards an OpEx model. This flexible payment solution can help you acquire hardware, software, services and complementary third-party equipment in easy, predictable payments.

Available Resources

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