Something’s Rotten in the Data Center When you invest in IT, you expect it to work. It’s all too easy to focus on the benefits new hardware or software solutions promise to deliver, particularly when those shiny, pre-tested, fully-integrated racks are deployed, or you roll out a leading-edge application across your IT environment. But it’s bound to happen. Before too …
A Passion For Support Services
Saying I have a passion for Support Services may be an understatement. After 13 years in the Services field, I would venture a guess that I’ve specialized in Support Services longer than most anyone in the industry – and I absolutely love it. Support Services is complex and sends nearly everyone running. Not me. I’ve made it my mission to …
Creating an atmosphere for success should include a culture-first mentality
Enterprise business is evolving swiftly with new advances in digital infrastructure making it possible to leverage flexible scheduling.
Collaborative tools are bringing telemedicine to more in-need patients
Unified communications (UC) tools are essential in the growing field of telemedicine.
VoIP provides businesses with invaluable savings, flexibility
Voice-over-Internet Protocol (VoIP) provides businesses with several advantages that legacy telephony cannot match, such as flexibility and more cost-effective deployment strategies.
Telemedicine seeing improvements in support
Telepresence in the health industry is gaining momentum with the pending introduction of the Telehealth Enhancement Act of 2013.
An increase in BYOD strategies leads to a need for UC solutions
Multi-modality in unified communications (UC) and collaboration is what should be the focus of the growing trend in mobile solutions, according to UCStrategies.
Using UC solutions to provide better customer service
Unified communications software can assist firms in numerous fields when it comes to providing the best possible customer service.
Improving customer experiences with VoIP solutions
Voice over Internet Protocol (VoIP) services can help businesses streamline internal communications and improve employee collaboration, but they can also assist firms with providing the best possible customer service to callers.
Telephony resilience a requirement for firms
Too many enterprises are placing a disproportionate amount of focus on data recovery networks rather than making integrated telephony a part of their disaster recovery plans.
Taking advantage of VoIP systems during emergencies
From improved customer satisfaction to greater efficiency, the benefits of Voice over Internet Protocol (VoIP) systems are significant and far-reaching.
With a supportive partner, UC can transform efficiency
Unified communications (UC) has gained increasing attention in recent years by government agencies, schools and businesses alike.
Video conferencing benefits depend on the right provider
Video conferencing technologies have gained increasing attention in recent years.
With support, UC can enhance IT innovation
Many enterprises have been eager to adopt new technologies in recent years, such as mobile devices and cloud solutions, to fuel efficiency and gain an edge over competitors.
DoD seeks out a robust UC system for new collaboration capabilities
Government agencies that have realized the inefficiencies of traditional telephony are rapidly adopting unified communications (UC) solutions.
Educational organizations use UC for better connectivity
Universities and schools have become dependent on a multitude of tools to sustain communication among students and staff and support a hyper-connected educational experience.
Experts agree that with support, VoIP is more secure
Telephony is one of the most important aspects of any business, and an expanded variety of threats and influx of fraudulent activity has caused more firms to question how to protect these systems to prevent data theft or detrimental downtime.
VoIP advantages depend on reliable provider
Companies have been rapidly adopting Voice over Internet Protocol (VoIP) to lower phone bills while capitalizing on new features for more dynamic telephone communications.
Companies look to UC for BYOD value
Some companies are still struggling to see the benefits of having a bring-your-own-device (BYOD) policy, and as a result, are looking to unified communications and collaboration (UC&C) technologies to realize the promised value.
New innovations and experts transforming UC benefits
More enterprises have embraced bring-your-own-device (BYOD) policies to support employee flexibility and productivity.