IT Cloud Assist and Managed IT Services in Philadelphia

Red River IT Cloud Assist and Managed IT Services in Philadelphia

Red River provides comprehensive IT consulting and managed IT services in Philadelphia, from turnkey SMB solutions to on-premise enterprise solutions. If your company has IT needs or is outgrowing its IT department, we can help.

Our offerings include help-desk services, cloud assistance, security consultation and deployment, and much more.

Achieve Security for Your Users

We Prepare

The more information you collect, the more valuable it becomes. Extensive logging and reporting capabilities allow us to track issues and incidents and create effective policies and procedures to minimize future mishaps.

We Predict

It’s not enough to simply be ready; you need to be ahead. Our expertise and tools allow us to see industry patterns long before they become trends, helping keep you, your employees, and consultants productive and protected.

We Prevent

Attacks on networks may be inevitable, but they don’t have to be destructive. Proactive monitoring of stolen and compromised data alerts us when a threat is detected so we can respond immediately.

We Manage

Red River provides 24/7/365 monitoring of your environment and gives a hands-on approach for identifying potential threats and pitfalls. We provide continuous support to keep your IT infrastructure healthy.

Red River Cloud Assist 365 CollabPlus

Today, collaboration and communication are some of the most important aspects to a modern business. It can be facilitated through the use of the Microsoft cloud ecosystem. Red River Cloud 365 CollabPlus is an all-in-one service that serves as a foundation for your business. With Red River Cloud 365 CollabPlus, you’ll get:

24/7 service desk support
for solutions such as Exchange Online, SharePoint Online, OneDrive, Groups, Microsoft Teams, and MS Office 365
Cloud Assist Academy,
a custom personalized training portal to help familiarize employees with these new solutions
Free cloud-to-cloud backups
to ensure your data is kept safe

Microsoft’s Office 365 solutions provide enhanced collaboration alongside integration with the rest of the Microsoft ecosystem. With increased accessibility due to the cloud, this is an all-in-one collaborative solution that can network both on-premise and remote workers.

With Red River as your Office 365 partner, you get expert planning in the development of new environments or restructuring of current deployments to enhance your current business processes and workflows.

Customer Success Journey

At Red River, we are dedicated to the Customer Success Journey. For us, the Customer Success Journey begins with a thorough understanding of our clients’ needs and challenges. We work to understand the way that our customers’ businesses operate, the pain points that they want addressed, and their future goals for expansion.

Through our onboarding process and our IT Fitness tests, we work to make sure that our customers are thoroughly prepared for the challenges they will meet today. But our journey with them isn’t over then. We continuously evaluate our customers’ needs, making sure that they have everything that they need to grow into the business that they strive to be. Our focus isn’t just our customers’ goals today, but also their goals tomorrow.

Are you ready to learn more about managed IT services in Philadelphia? Download our ebook to learn more and schedule a consultation today.