IT Consulting and Managed IT Services in Philadelphia
Red River IT Consulting and Managed IT Services in Philadelphia
Red River provides comprehensive IT consulting and managed IT services in Philadelphia, from turnkey SMB solutions to on-premise enterprise solutions. If your company has IT needs or is outgrowing its IT department, we can help.
Our offerings include help-desk services, cloud assistance, security consultation and deployment, and much more.
Achieve Security for Your Users
We PrepareThe more information you collect, the more valuable it becomes. Extensive logging and reporting capabilities allow us to track issues and incidents and create effective policies and procedures to minimize future mishaps.
We PredictIt’s not enough to simply be ready; you need to be ahead. Our expertise and tools allow us to see industry patterns long before they become trends, helping keep you, your employees, and consultants productive and protected.
We PreventAttacks on networks may be inevitable, but they don’t have to be destructive. Proactive monitoring of stolen and compromised data alerts us when a threat is detected so we can respond immediately.
We ManageRed River provides 24/7/365 monitoring of your environment and gives a hands-on approach for identifying potential threats and pitfalls. We provide continuous support to keep your IT infrastructure healthy.
Why a Managed Service Provider?
IT infrastructure is only becoming more complex. Modern businesses must manage their technology both on-premise and in the cloud, while defending their data against internal and external threats. An IT team must serve as a help desk while working to advance broader IT initiatives, and not every company can afford to have an extensive IT department. This is where a managed service provider comes in.
Managed service providers:
With a managed service provider, you immediately gain access to specialists across all IT fields — specialists that it would be prohibitively difficult to internally hire.
MSPs are constantly standing by to make sure that your company remains operational, which includes monitoring and maintaining systems off-hours.
By taking over more mundane tasks, MSPs make it possible for your own internal IT department to focus on more important IT initiatives.
With an MSP, you only need to pay for the services that you need, rather than having to pay for full-time or part-time employees and their benefits.
As your business grows, you would ordinarily need to add more IT members. With managed IT services in Philadelphia, you already have access to all the solutions that you need, without having to scale up.
Philadelphia managed service providers (MSPs) can work with your own IT team or even become your IT team, and they can provide management for day-to-day tasks as well as IT consulting Philadelphia.
Clients of Any Size at Red River
Whether you’re a small business or a large enterprise, your managed services can be tailored to you. Managed IT in Philadelphia comes in a few major offerings:
TurnkeyDesigned for small businesses that don't want to maintain an internal IT department, turnkey solutions give SMBs all the IT services they need in a single bundle. Turnkey services include management for servers, desktops, network devices, cloud platforms, collaboration, and data protection: everything that a small business might need to remain competitive.
Co-managedCo-managed services are intended for organizations that want to maintain their own internal IT department while also leveraging the services of a managed partner. MSP services will be balanced around facilitating the company's own internal IT, by managing help-desk solutions, backups, and security, while letting the internal IT department focus on other things.
EnterpriseEnterprise IT services offer everything that co-managed services do, including on-site technicians and support staff. Many larger enterprises require a hands-on experience: Enterprise IT can offer this.
You can choose the solution that fits best for your business, and these solutions can be tailored to your company’s needs.
Customer Success Journey
At Red River, we are dedicated to the Customer Success Journey. For us, the Customer Success Journey begins with a thorough understanding of our clients’ needs and challenges. We work to understand the way that our customers’ businesses operate, the pain points that they want addressed, and their future goals for expansion.
Through our onboarding process and our IT Fitness tests, we work to make sure that our customers are thoroughly prepared for the challenges they will meet today. But our journey with them isn’t over then. We continuously evaluate our customers’ needs, making sure that they have everything that they need to grow into the business that they strive to be. Our focus isn’t just our customers’ goals today, but also their goals tomorrow.
Are you ready to learn more about managed IT services in Philadelphia? Download our ebook to learn more and schedule a consultation today.