Managed Services for Big Businesses

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You Need an IT Hero

The growth of your IT department often struggles to keep pace with the demand of your growing enterprise. You need dedicated expert resources on-site to ensure that your operations are running smoothly and securely. Red River Enterprise IT is the solution. We can give you that extra boost you need to get the job done, to pull ahead of your competition, to innovate. We can be the hero you deserve.

Dedicated On-Site IT Staff

The Red River Enterprise IT Solution provides all the support and services of our Co-Managed IT Solution, with the addition of placing expert technicians on-site. Our devoted team of managed IT service engineers, technicians, and support specialists act as an extension to your team and provide you all the advantages of IT service and support with dedicated Red River staff on-site. Our goal is to work with your IT department to increase the overall capabilities of the staff. We support:

  • Servers
  • Client Desktops
  • Network Devices
  • Network Storage
  • Network Security
  • Cloud Computation
  • Cloud Storage
  • Cloud Security
  • Collaboration
  • Data Protection
 
 

Featured Service: 24/7 IT Help Desk Support Services

IT Help Desk Support Services is included in all enterprise level managed services contracts. Red River provides routine maintenance and IT support services for all sizes of organizations. With proactive and personalized network solutions that minimize downtime and maximize efficiency, Red River can help you stay focused on running your business – not your network! Help Desk Support Services includes:

  • 24/7/365 monitoring and live-answer service desk
  • Our NOC consists of tier 1, 2 & 3 level IT helpdesk support
  • Proactive monitoring & remediation of server & network issues
  • Proactive health checks and patching
  • No hold time helpdesk support
  • Onsite visits tailored to your needs
  • Dedicated inside Account Manager