Managed Services Offerings
Getting By Isn’t Good Enough.
Your IT staff is overwhelmed with daily “Right Now!” problems, and not supporting the core competencies of your business. Investing in tools, equipment and legacy outsourced support is expensive and is not meeting your needs.
With Red River Managed Services, you gain immediate access to our certified, highly trained and responsive U.S. based technology specialists. We deliver the expertise, availability and tools while lowering your overall IT support costs.
Our services include:
24x7x365Around the clock monitoring and live-answer service desk 24x7x365 days a year, from our two U.S.-based Network Operations Centers (NOC).
Service DeskMulti-tiered service desk operation located in Chantilly, Virginia.
NOC ServicesProactive monitoring and remediation of server, workstation, and network issues.
AlertsDefining the alerts for typical alarm conditions found in your IT environment.
NotificationsProvide instant notifications of problems or changes in your IT environment.
Scheduled VisitsVisit your office to perform maintenance, work checklists, and small projects.
Right-Sized Support for Your Needs
No matter your organizational size, we have a comprehensive suite of Managed Services to meet all your communications, security and IT infrastructure needs.
Our cybersecurity managed service offerings protect and secure end-users from malicious attacks, potential threats, and unauthorized distribution of organizational documents while keeping teams productive.
Microsoft Office 365
From deployment to training, we help organizations realize the full potential of Microsoft Office 365 without the additional burden on your IT staff. Lean on Red River to identify the tools to serve you best, deliver a return on your O365 investment and support your team’s collaboration.