Your Foundation to Leverage the Office 365 Cloud Productivity
A Red River bundled service offering for Microsoft Office 365 Enterprise and Business Premium users that serves as the foundation for your introduction to the Microsoft Cloud. It includes 24/7 Microsoft Help Desk support for Exchange Online, SharePoint Online, OneDrive, Groups, Teams, Office and your own personalized, custom training portal – Red River Cloud Assist Academy.
CollaborationSupport including adds, moves and changes for collaboration applications to include SharePoint Online, OneDrive, Teams, Groups and Yammer.
Exchange OnlineSupport including adds, moves and changes to the Exchange Online application.
Office 365 SupportOffice 365 support for applications, including Word, Excel, PowerPoint and OneNote on any customer device.
Multi-Factor AuthenticationSupport including adds, moves and changes for Office 365 Multi-factor Authentication services.
Why choose Red River as your Microsoft Cloud Service Provider (CSP)?
Microsoft Tier 1 Cloud Solutions ProviderRed River is a certified Tier 1 Microsoft CSP partner offering our clients a single source for purchasing, billing, deploying, managing and supporting Microsoft Cloud Solutions.
Red River Cloud Assist 365 24/7 Service DeskAs your Microsoft Help Desk, Red River is the first point of contact (FPOC) to handle incidents, problems, adds, moves & changes and questions concerning your Microsoft Office 365 and Microsoft Azure environments.
Microsoft Advanced Support EscalationRed River has a direct connection to Microsoft Support for cloud consulting, roadmapping, adoption and support with response times for critical issues of less than 1-hour.
Cloud Assist Academy
A cloud-based training platform that accelerates learning and improves employee proficiency on Microsoft Office 365 applications.
Increase your team’s knowledge of the tools they use every day. With Cloud Assist Academy, end users will gain extensive insight of Office 365 applications, develop skills to elevate their work and provide management level insight for future training.